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Geek Next Door Rescue is our newest support solution. We can now provide 24/7 tech support of remote PCs, Macs, and smartphones without costly site visits and prearranged appointments. With our remote solution we can support your needs to quickly access, view, and fix remote devices, without pre-installed software and directly from your web browser.
But why use this solution?
Convenience Factor: Many problems can be fixed remotely with just the first call without the timely inconvenience of scheduling a technicians visit.
Reduced Cost: Remote support sessions are much cheaper that prescheduled appointments.
Decrease incident handeling times: Advanced diagnostic and automated troubleshooting tools accelerates problem identification and resolution. We do the work while you sit back and relax. Geek Next Door Rescue can help you improve your computer experience and satisfaction by solving issues quickly – often on the first call.
How do I get started?
Step 1: Call us to arrange a remote session.
Step 2: Click on one of the links to establish a session from your browser in the top right hand corner of this page. We recommend you choose the "Live Chat Session" for added convenience or download the "Temporary Client" directly. Make sure to choose run when prompted.
 
Step 3: A technician will monitor your connection and start the session remotely. Be sure to click on the initiate session link once prompted. We will be on the phone with you the entire time to help.
Step 4: Relax while we take care of your issue.
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Start Remote Support
To start your remote session click on one of the below links:
Any questions?
Call or Email us!
Toll Free: (877) 275 8007
Local: (703) 786 8088
Email: 
Service Guarantee
Geek Next Door guarantees their work!
We will strive to meet or exceed your expectations. If for some reason we are unable to solve your reasonable service requests. We will work with you to the best of our abilities to resolve your issue, including offering a full refund for service if necessary.
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